People Count – an in depth human resource benchmark
Over the past 3 years SwissPeaks
have been assisting Agenda Consulting with their “People Count” survey. This is
a human resource benchmarking questionnaire and product tailored to the specific
needs of the voluntary and community sector. (Each HR-related invitee
completes an in-depth questionnaire and, thereafter, is presented with individual
analysis on the comparative effectiveness of their HR processes in relation to
other voluntary and community organisations.)
The topics presented in the questionnaire range from work force details, through
recruitment and appraisal procedures, salary strategy to employee relations.
SwissPeaks role is to key enter the questionnaires and, ultimately to produce a
master database using Microsoft applications.
The bespoke database is used to collate and summarise section specific
information from the questionnaires and produce various reports for the end
user. In addition, one feature inherent in the database allows a comparative
report to be created, that can compare a chosen organisation against 25 peer
organisations. Agenda Consulting also use the database to create additional
reports – an overall generic report & individual reports for each participating
organisation.
Since the initial database build development has been continual, and
incorporates levels of automation driven by Visual Basic scripting and
programming. As such, and with the introduction of more automation, the overall
time taken to produce the end user reports has been greatly reduced.
“SwissPeaks has played a key role in the development of People Count. They
have worked in partnership with us to develop the approach and have provided us
with excellent customer service throughout. I highly recommend them” -
Roger Parry, Director, Agenda Consulting
Due to the success of this project Agenda Consulting have been able to expand on
the concept into other markets –the Finance and the Law sectors (both currently
in their second year) being two such market sectors. SwissPeaks have also
completed a similar project in the first year for another consultancy. The
target audience for this project were board members and/or senior management
teams within each organisation.
More information about the People Count project can be found at
www.peoplecount.com.
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